How to Choose the Right Testing Laboratory for CE Marking
Selecting a qualified testing lab is crucial for CE compliance. Learn how to evaluate laboratories, understand accreditation, and avoid costly mistakes.
Thibault Helle
Choosing the right testing laboratory can make or break your CE marking timeline and costs. This guide helps you select the best lab for your product testing needs.
Why Testing Laboratory Selection Matters
The right testing lab provides:
- Accurate, reliable test results
- EU-recognized accreditation
- Timely turnaround
- Expert technical support
- Cost-effective service
- Regulatory acceptance
A poor choice can lead to rejected reports, retesting costs, and delayed market entry.
Types of Testing Laboratories
1. Notified Bodies
- Authorized by EU member states
- Can issue CE certificates
- Required for high-risk products
- More expensive but comprehensive
- Listed on EU NANDO database
2. Accredited Test Labs
- ISO/IEC 17025 accredited
- Not authorized to issue CE certificates
- Test reports widely accepted
- More affordable
- Suitable for self-declaration routes
3. Manufacturer's Internal Lab
- In-house testing facility
- Can be used if properly equipped
- Must follow same standards
- May face regulatory scrutiny
- Requires significant investment
4. Non-Accredited Labs
- No formal accreditation
- Reports may not be accepted
- Higher risk of rejection
- Only for preliminary testing
Key Criteria for Selecting a Testing Lab
1. Accreditation Status
Essential requirement: ISO/IEC 17025 accreditation
Verify:
- Accreditation certificate is current
- Scope covers your specific tests
- Accreditation body is recognized (IAF/ILAC)
- Lab ID number on accreditation database
2. Technical Competence
Assess laboratory expertise:
- Staff qualifications and experience
- Years in business
- Product category specialization
- Test method expertise
- Quality management system
3. Regulatory Recognition
Ensure reports will be accepted:
- Member state recognition
- Notified body status (if needed)
- Authority acceptance history
- International mutual recognition
4. Test Scope
Confirm lab can perform all required tests:
- EMC testing capabilities
- Safety testing equipment
- Radio frequency testing
- Environmental testing
- Chemical analysis
- Specific standard expertise
5. Turnaround Time
Consider timing factors:
- Standard turnaround time
- Rush service availability
- Pre-testing consultations
- Sample preparation time
- Report delivery speed
6. Geographic Location
Balance convenience with quality:
- Shipping costs and logistics
- Time zone considerations
- On-site witnessing possibilities
- Sample return arrangements
- Regional regulatory expertise
7. Cost Structure
Understand all fees:
- Base testing fees
- Per-test costs
- Retest charges
- Rush fees
- Consultation costs
- Hidden charges
8. Customer Support
Evaluate service quality:
- Pre-test consulting
- Test plan development
- Progress updates
- Technical question responses
- Post-test support
- Remediation guidance
Questions to Ask Testing Laboratories
Technical Capabilities
- Are you ISO/IEC 17025 accredited for [specific test]?
- Can I see your scope of accreditation?
- What standards can you test against?
- What equipment do you use?
- Are your calibrations up to date?
Process and Procedures
- What is your typical turnaround time?
- Can you provide rush service?
- How do you handle test failures?
- What is your retest policy and cost?
- Can you assist with test plan development?
Documentation and Reporting
- What format are test reports provided in?
- Are reports suitable for CE marking?
- Can you provide pre-test estimates?
- How long do you retain records?
- Can reports be certified/notarized if needed?
Experience and Track Record
- How many [product type] have you tested?
- Can you provide customer references?
- What is your failure/pass rate?
- Do you have experience with [specific directive]?
- Have you worked with companies in my industry?
Red Flags to Avoid
Watch out for:
- No accreditation or expired certificates
- Unusually low prices (may indicate substandard testing)
- Unwillingness to share accreditation details
- No clear test procedures
- Pressure to pass products
- Lack of technical knowledge
- Poor communication
- Missing equipment or facilities
- No quality management system
- Unrealistic turnaround promises
Testing by Product Category
Electrical Products (LVD)
Key tests:
- Electric shock protection
- Insulation resistance
- Temperature rise
- Mechanical strength
- Abnormal operation
Look for: IEC 60950-1, IEC 62368-1 capability
EMC Compliance
Key tests:
- Radiated emissions
- Conducted emissions
- Electrostatic discharge (ESD)
- Radio frequency immunity
- Electrical fast transient
Look for: CISPR, EN 55032 expertise
Radio Equipment (RED)
Key tests:
- Effective use of spectrum
- EMF exposure (SAR)
- Electrical safety
- Radio frequency performance
Look for: ETSI standards expertise, RED directive experience
Machinery
Key tests:
- Noise measurement
- Vibration testing
- Electrical safety
- Protective device verification
Look for: EN ISO 12100, machinery directive experience
Medical Devices
Key tests:
- Biocompatibility
- Electrical safety (IEC 60601)
- EMC for medical
- Performance testing
Look for: Notified body status, medical device expertise
Cost Optimization Strategies
1. Pre-Compliance Testing
- Use cheaper non-accredited labs first
- Identify issues early
- Reduce official test failures
2. Test Planning
- Group related tests
- Eliminate unnecessary tests
- Optimize sample submission
3. Negotiation
- Request volume discounts
- Bundle multiple products
- Establish long-term relationships
4. Preparation
- Provide complete documentation
- Submit correct samples
- Respond quickly to queries
Working Effectively with Your Lab
Before Testing
- Discuss test plan in detail
- Provide complete product information
- Submit required documentation
- Clarify timeline expectations
- Understand retest procedures
During Testing
- Maintain open communication
- Respond promptly to questions
- Be available for discussions
- Request progress updates
- Clarify unexpected results
After Testing
- Review reports thoroughly
- Ask for explanations
- Understand any failures
- Plan corrective actions
- Keep records properly
International Recognition
For global markets, consider labs with:
- ILAC MRA signatory status
- Multiple accreditations (EU, US, Asia)
- CB scheme participation
- International clientele experience
- Multi-region testing capabilities
Alternative: Mutual Recognition
Some test reports may be mutually recognized:
- IECEE CB scheme for electrical safety
- CBTL (CB Testing Laboratory) certificates
- Bilateral recognition agreements
- Save time and money on duplicate testing
Documentation to Request
Ask the lab to provide:
- Detailed quotation
- Accreditation certificate
- Scope of accreditation
- Test plan proposal
- Sample test report
- Customer references
- Insurance certificates
Avoiding Common Laboratory Selection Mistakes
Learn from others' errors to make better decisions:
Mistake 1: Choosing Based Solely on Price
Problem: Selecting the cheapest lab without quality verification
Consequence: Invalid test reports, failed audits, expensive retesting
Solution: Balance cost with quality, verify accreditation, check references
Real Cost Analysis:
- Cheap lab with invalid report: €3,000 + €5,000 retest = €8,000
- Quality lab first time: €5,000
- Hidden cost: 3-month delay in market entry
Mistake 2: Not Verifying Accreditation Scope
Problem: Assuming lab accreditation covers all tests
Consequence: Tests performed outside accredited scope may not be accepted
Solution: Request and review detailed scope of accreditation document
Verification Steps:
- Obtain accreditation certificate
- Check accreditation body website
- Verify specific test standards are listed
- Confirm dates are current
- Match scope to your product requirements
Mistake 3: Ignoring Lab Capacity and Backlog
Problem: Not assessing lab availability and workload
Consequence: Unexpected delays, missed market deadlines
Solution: Ask about current backlog, typical turnaround, rush capabilities
Questions to Ask:
- Current waiting time for your test type?
- Typical turnaround once testing starts?
- Rush service available and cost?
- Seasonal variations in capacity?
- Notification if delays anticipated?
Mistake 4: Poor Communication Before Engagement
Problem: Insufficient pre-test discussion and planning
Consequence: Wrong tests performed, incomplete testing, miscommunication
Solution: Detailed test plan discussion, written confirmation, clear expectations
Pre-Engagement Checklist:
- Detailed discussion of product and requirements
- Written test plan proposal
- Clear statement of deliverables
- Timeline confirmation
- Cost breakdown understanding
- Contact person assignment
Mistake 5: Not Planning for Potential Failures
Problem: No contingency plan for test failures
Consequence: Panic, rushed redesigns, additional costs
Solution: Understand retest policies, plan for iterations, budget contingency
Failure Planning:
- What's the retest policy and cost?
- How quickly can retests be scheduled?
- Will lab provide guidance on failures?
- What's the typical failure rate for your product type?
- Can they recommend design improvements?
Managing Multiple Laboratories
For complex products requiring diverse testing:
Coordination Strategies
Central Coordination:
- Appoint internal test coordinator
- Create master test schedule
- Track all test progress
- Consolidate reports
- Manage dependencies
Communication Protocol:
- Regular status update schedule
- Single point of contact per lab
- Escalation procedures
- Report format standardization
- Documentation repository
Efficiency Optimization
Parallel Testing:
- Identify independent tests
- Schedule simultaneously at different labs
- Reduce overall timeline
- Manage sample distribution
Sequential Testing:
- Tests that depend on earlier results
- Staged approach for complex products
- Risk reduction strategy
- Budget management
Building Long-Term Laboratory Relationships
Benefits of Consistent Partnership
Advantages:
- Better pricing through volume
- Priority scheduling
- Deeper product understanding
- Streamlined processes
- Technical consultation access
Relationship Building:
- Regular communication
- Prompt payment
- Reasonable expectations
- Feedback provision
- Joint problem-solving
Partnership Agreement Considerations
Formal Arrangements:
- Volume discount agreements
- Preferred customer status
- Annual contracts
- Service level agreements
- Dedicated account management
Laboratory Market Trends
Emerging Trends
Remote Testing Coordination:
- Virtual test witnessing
- Online progress tracking
- Digital report delivery
- Cloud-based documentation
- Video consultations
Technology Integration:
- Automated testing equipment
- Real-time data collection
- AI-assisted analysis
- Blockchain for certificates
- IoT for monitoring
Sustainability Considerations:
- Environmental testing standards
- Lab sustainability practices
- Carbon footprint of testing
- Recycling test samples
- Green certification options
How AI Simplifies Lab Selection
AI-powered platforms can:
- Recommend qualified labs by product category
- Compare costs and turnaround times
- Verify accreditation status
- Match test requirements to lab capabilities
- Track testing progress
- Store test reports in technical file
Making Your Final Decision
Create a scoring matrix:
- Accreditation: 30%
- Technical competence: 25%
- Cost: 20%
- Turnaround time: 15%
- Customer support: 10%
Select the laboratory offering the best overall value, not just lowest price.
Decision-Making Process
Step 1: Create Shortlist
- Identify 3-5 qualified candidates
- Verify basic requirements met
- Eliminate clearly unsuitable options
Step 2: Detailed Evaluation
- Request detailed information packages
- Conduct site visits if feasible
- Check references thoroughly
- Compare scoring across criteria
Step 3: Final Selection
- Rank using weighted scoring
- Consider intangible factors
- Negotiate terms
- Obtain written agreement
Step 4: Relationship Establishment
- Designate contact persons
- Establish communication protocols
- Set expectations clearly
- Plan first project carefully
Conclusion
Choose wisely—your testing laboratory is a critical partner in CE marking success. The laboratory you select impacts your compliance timeline, costs, and ultimate market success. Invest time in thorough evaluation, verify credentials carefully, and build strong relationships with chosen partners.
Use AI-powered tools to find and manage qualified testing laboratories efficiently. The right laboratory partner accelerates time to market, reduces compliance costs, and provides peace of mind that your products meet all regulatory requirements.
Remember: the cheapest lab is rarely the best value. Quality testing from accredited laboratories with proven track records provides the foundation for successful CE marking and long-term market success.